Privacy Policy

1. Information We Collect

We may collect the following types of information when you interact with our website or services:

• Personal Identification Information: Name, email address, phone number, and WhatsApp number when you contact us or book a consultation.
• Birth Details: Date of birth, time of birth, and place of birth provided voluntarily for astrology consultation purposes only.
• Payment Information: Transaction details when you make a donation. We do not store card or UPI details directly — payments are processed through secure third-party gateways.
• Usage Data: IP address, browser type, pages visited, and time spent on our website through standard analytics tools.
• Communication Data: Messages or queries you send us via email, WhatsApp, or contact forms.

2. How We Use Your Information

The information collected is used solely for the following purposes:

• To provide astrology consultations, education sessions, and seva-related services.
• To process and acknowledge donations made to the trust.
• To respond to your enquiries and communicate important updates.
• To improve our website experience and content.
• To issue receipts, 80G certificates, or other documentation as applicable.
• To comply with legal and regulatory obligations.

3. How We Protect Your Information

We take reasonable technical and organisational measures to protect your personal data from unauthorised access, misuse, alteration, or disclosure. Birth details and consultation information shared with us are treated with strict confidentiality and are used exclusively for delivering the requested service.

Our website uses HTTPS encryption to protect data transmitted between your browser and our servers.

4. Sharing of Information

We do not sell, trade, or rent your personal information to third parties. We may share information only in the following limited circumstances:

• With trusted payment gateway partners to process donations securely.
• With government or legal authorities if required by applicable law.
• With service providers (such as web hosting) who assist in operating our website, under strict confidentiality obligations.

5. Cookies

Our website may use cookies to enhance your browsing experience. Cookies are small files stored on your device that help us understand how visitors use our site. You can choose to disable cookies through your browser settings; however, some features of the website may not function properly as a result.

6. Third-Party Links

Our website may contain links to third-party websites (such as payment gateways or social media platforms). We are not responsible for the privacy practices of those websites and encourage you to review their privacy policies before providing any personal information.

7. Data Retention

We retain your personal information only for as long as necessary to fulfil the purposes outlined in this policy, or as required by law. Consultation records and donation data may be retained for accounting and legal compliance purposes.

8. Your Rights

You have the right to:

• Request access to the personal information we hold about you.
• Request correction of inaccurate or incomplete information.
• Request deletion of your personal data, subject to legal obligations.
• Withdraw consent for communication or marketing messages at any time.

To exercise any of these rights, please contact us using the details below.

9. Children’s Privacy

Our website and services are not directed at children under the age of 18. We do not knowingly collect personal information from minors. If you believe a minor has provided us with personal information, please contact us and we will take steps to delete it promptly.

10. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The updated policy will be posted on this page with a revised “Last updated” date. We encourage you to review this page periodically.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please reach out to us: